TimeLine Theatre Company is seeking customer service-oriented candidates for the full-time position of Audience Services Manager. The Audience Services Manager reports to the Director of Marketing and Communications. This mid-level position is responsible for the day-to-day management of TimeLine’s audience services operations, holds chief responsibility for the management and maintenance of TimeLine’s CRM database and ensures the theatre’s goal of providing one of the best customer experiences in Chicago theatre. The Audience Services Manager also contributes to the success and financial sustainability of TimeLine Theatre Company by supporting the mission and the earned and contributed income activities of the organization. This position does require the ability to work occasional nights and weekends.
ABOUT TIMELINE THEATRE COMPANY
TimeLine Theatre Company, recipient of the 2016 MacArthur Award for Creative and Effective Institutions, is a Chicago not-for-profit theatre company with an annual budget of $1.9 million, dedicated to presenting stories inspired by history that connect with today’s social and political issues. Now celebrating its 21st season, TimeLine has emerged as a leader in the Chicago theatre community, distinguished by its unique mission and built on a reputation for artistic excellence and sophisticated business management. The company produces four subscription-series productions each season, the TimePieces play reading series, and the Living History Education Program. Over its history, TimeLine has produced 75 plays, including 10 world premieres and more than 30 Chicago premieres, and received 54 Jeff Awards (including 11 for Outstanding Production), among numerous other artistic and business awards. The company strives to embody its vision and values, which includes a commitment to inclusion and embracing diversity in all its forms, and has been lauded by the Chicago Tribune as a “savvy and growing company, where more and more Chicagoans have come, with reason, to trust the power, truth and integrity of the work.” For more information about the theatre, visit timelinetheatre.com.